10xPromo is Nigeria's leading digital marketplace for affordable airtime and data services. We provide instant top-ups for all major Nigerian networks including MTN, GLO, and AIRTEL at competitive rates. Our platform is designed to make recharging your phone and purchasing data bundles quick, easy, and cost-effective.

Creating an account is simple and takes less than a minute:

• Click on the "Login" button in the navigation menu
• Enter your phone number
• You'll receive an OTP (One-Time Password) via SMS
• Enter the OTP to verify your account
• Your account is now ready to use!

Yes, your privacy and security are our top priorities. We use industry-standard encryption to protect your personal information and payment details. Our platform complies with Nigerian data protection regulations and we never share your information with third parties without your consent.

We support all major Nigerian telecommunications networks:

• MTN Nigeria
• GLO (Globacom)
• AIRTEL Nigeria

We offer airtime top-ups and data bundles for all these networks with instant delivery.

Our pricing is competitive and transparent:

• Airtime Top-ups: We offer discounted rates (typically 2-5% below face value)
• Data Bundles: Competitive pricing with instant activation
• No Hidden Fees: What you see is what you pay

Prices may vary based on the specific bundle or amount you choose. All prices are displayed clearly before you make a purchase.

We pride ourselves on instant delivery:

• Airtime: Credited instantly (usually within 30 seconds)
• Data Bundles: Activated immediately after payment
• Processing Time: Most transactions complete in under 2 minutes

If you don't receive your service within 5 minutes, please contact our support team immediately.

We accept various secure payment methods:

• Bank Transfers
• Debit/Credit Cards
• Mobile Money (Coming Soon)
• USSD Payments (Coming Soon)

All payments are processed through secure, encrypted channels to ensure your financial information remains protected.

Our refund policy is customer-friendly:

• Instant Refunds: If service is not delivered within 5 minutes
• Partial Refunds: For incomplete deliveries
• Processing Time: Refunds are processed within 24-48 hours

Contact our support team with your transaction details to initiate a refund request.

If you accidentally enter the wrong phone number:

• Contact our support team immediately with your transaction ID
• Provide the correct phone number
• We'll process the transfer to the correct number
• This usually takes 24-48 hours to complete

Please note that we cannot guarantee successful transfers for all cases, so double-checking your phone number before purchase is recommended.

If you're not receiving OTP SMS:

• Check your phone's signal strength
• Ensure your phone number is entered correctly (+234XXXXXXXXXX)
• Check your SMS inbox and spam folder
• Try requesting a new OTP after 5 minutes
• Contact our support team if the issue persists

We're here to help! Contact our support team through:

• Email: support@10promo.store
• Phone: +234 123 456 7890
• Live Chat: Available 24/7 on our website
• Response Time: We respond to all inquiries within 24 hours